Reports To: Project Manager / Delivery Manager
Project: Greenfield SAP S/4HANA implementation for a leading organization in the Power Generation Equipment (Sales, Rental & Service) sector
Mandatory Skills
Bachelor's degree in Engineering, Computer Science, IT, or a related discipline
Minimum 2 end-to-end SAP FSM implementations
Strong expertise in Service Call Management, Planning & Dispatching, Mobile Field Service, Smartforms, Activity Management, and Time & Expense Management
Integration of SAP FSM with SAP S/4HANA, SAP PM, SAP CS/EAM, SAP BTP, and SAP Integration Suite/CPI
Strong knowledge of work order management, preventive maintenance, equipment management, warranties, spare parts management, and service operations
Experience in Fit-to-Standard workshops, fit-gap analysis, UAT, user training, and solution documentation
Exposure to data migration, cutover, go-live, hypercare, and production support
Adherence to SAP Best Practices and Clean Core principles
Strong analytical, stakeholder management, communication, and documentation skills
Willingness to work onsite in Dubai or Dammam
Preferred Skills
Experience in Power Generation Equipment, Utilities, Heavy Engineering, Industrial Equipment, or Manufacturing
SAP CS or SAP S/4HANA certification
Key Responsibilities
Gather and analyze business requirements for field service and maintenance operations
Configure, implement, and support SAP FSM solutions
Integrate SAP FSM with S/4HANA, PM, CS/EAM, and other SAP applications
Configure service workflows, planning & dispatching, Smartforms, and mobile field service processes
Support equipment maintenance, preventive maintenance, service contracts, warranty management, and work order management
Conduct workshops, testing, UAT, and end-user training
Support data migration, cutover, go-live, hypercare, and post-go-live support