Job Description:
• Perform Level 1 analysis and Raise ticket with NCR ATM SW support based on analysis and feedback
• Supporting operations project and providing support for operations issues
• Supporting in deployment of patches and development releases, and production fixes per SIT/UAT progress
• Sharing logs and findings for incidents and support cases raised with NCR software support
• Completing "Tech Requests" assigned
• Support in operations management of the ATM Network explain this role all the short forms in the easiest way to a non tech person and also help me find relative profiles on linkedin