We are not looking for someone to find customers. We're looking for someone who can unlock revenue from the customers we already have.
Think about this for a moment.
You join a company with 8,000+ existing customers.
Every month, another 300 customers join us, and we're scaling towards 500 new customers a month.
We have a 4.8/5 Google rating with 9,400+ reviews. Single-digit churn. And a community of 4,50,000+ HR professionals in a country with approximately 10 lakh HR professionals.
We have something most companies spend years trying to build: distribution, trust and access.
And yet, we believe we're only scratching the surface of what this ecosystem can become.
That's the opportunity.
The Big Idea: One Customer. Multiple Revenue Opportunities.
Today, our customers may know us for one product. Tomorrow, they could use three, four or more solutions from our ecosystem.
We have features across:
Alumni: Help companies build and engage their alumni networks.
Hire: Help companies solve their hiring and talent acquisition needs.
Insure: Help companies explore employee insurance and benefits solutions.
Continuous/Recurring checks: Moonlighting + Court
We don't need to convince the market to trust us from scratch.
We need someone who can understand our customers deeply, identify what else they need and make the right business case for them to buy more. You have to understand the entire hire to retire process of the HR, understand all our modules/features, ask for feedback, be able to ask the right questions and listen.
Imagine the revenue potential of taking 8,000 existing customer relationships and systematically increasing the revenue we generate from each one. That's the business you will help build.
The Role: Own the Customer Revenue Growth Charter
We are looking for a high-performing B2B sales professional with 5–7 years of experience who can independently own and scale our cross-sell and upsell revenue function.
This is not a conventional account management role.
You will carry a revenue quota, own the complete sales cycle and be responsible for converting existing customer relationships into incremental business.
You will identify opportunities, build account strategies, engage HR leaders, understand business requirements, pitch relevant solutions, negotiate and close deals.
You will also help us build the playbook for customer-led revenue growth.
What You Will Own
1. Revenue Ownership
Own monthly and quarterly revenue targets.
Drive incremental revenue through upselling and cross-selling.
Take complete ownership of your pipeline, conversion rates and closures.
Build a predictable revenue engine from our existing customer base.
2. Sell Across the Product Ecosystem
Identify high-potential accounts across our 8,000+ customer base.
Segment customers based on their needs, size, buying signals and product adoption.
Develop account-specific cross-sell strategies.
Identify opportunities to expand wallet share and increase customer lifetime value.
Build relationships with HR Heads, CHROs and other decision-makers.
Identify which customers are most likely to need Alumni, Hire or Insure.
3. Consultative Selling
Understand the business challenges of HR leaders.
Have meaningful conversations around hiring, alumni engagement, insurance and broader HR priorities.
Diagnose customer requirements and position the right solutions.
Lead product demonstrations, commercial discussions, negotiations and closures.
4. Omnichannel Revenue Generation
Drive personalized outreach through WhatsApp, LinkedIn, calls and email.
Use customer data, business triggers and buying signals to make outreach relevant.
Leverage AI tools for account research, personalization and sales productivity.
Build structured outreach and follow-up journeys that generate measurable conversions.
5. Build, Learn and Experiment
Track every opportunity and maintain a disciplined sales pipeline.
Understand what messaging works, what doesn't and why.
Work closely with product, marketing and customer success teams.
Share customer insights and feedback to improve our products and sales motion.
Continuously experiment with new ways to unlock revenue from our customer ecosystem.
Who Are We Looking For?
Someone with 3–7 years of experience in B2B SaaS sales, enterprise sales, account expansion or consultative selling.
Has consistently carried and delivered against revenue targets.
Knows how to prospect, engage, influence, negotiate and close.
Can confidently hold conversations with senior HR and business leaders.
Is commercially sharp and understands how businesses make buying decisions.
40+ connects a day from dial to connection to closing. You can ofcourse lean on the team for closing but you have to own the connects daily
Can turn a cold conversation into a meaningful business opportunity.
Is extremely persistent but knows the difference between persistence and spam.
Uses data, technology and AI to sell smarter.
Has the hunger to build something, not just maintain something.
Omni channel reach out - whatsapp, email, linkedin, call
Claude expert ready to automate all the non human pieces
Experience in HR Tech, SaaS or selling to HR leaders is a significant advantage.
We want a hunter who thinks like a consultant and executes like an entrepreneur.
We want someone with the maturity of an experienced salesperson and the hunger of someone building their first business.
Compensation & Incentives
Performance-linked incentives:
Revenue targets linked to a multiple of fixed CTC.
Initial three-month target benchmark: 1.5x CTC.
10% incentive on eligible incremental revenue generated through upselling and cross-selling.
Uncapped performance incentives.
There is no artificial ceiling on what you can earn. Your upside is directly linked to the revenue you create.
Why This Role Is Different
Most salespeople spend their time trying to get access to customers => You will start with access to 8,000+ existing customer relationships.
Most companies struggle to build distribution => We have built a community of 4,50,000 HR professionals in a market of approximately 10 lakh HR professionals in India.
Most salespeople sell one product => You will have the opportunity to sell across a growing HR Tech ecosystem.
And most importantly, you won't just be executing someone else's playbook.
Build the Revenue Playbook
Establish a repeatable cross-sell and upsell process.
Identify the most successful customer segments, messaging and conversion channels.
Work with product, marketing and customer success teams to unlock revenue opportunities.
Build dashboards, track performance and share insights with leadership.
Help shape the future customer revenue function.
A Word of Caution: This Isn't for Everyone.
This role will challenge you.
You will have days when customers don't respond. Deals will get delayed. Prospects will say no. Some experiments won't work.
You will have to figure things out, pick yourself up and keep going.
There won't always be a ready-made answer or a predefined process.
We need someone who takes ownership rather than waiting for instructions.
Someone who sees an opportunity where others see a difficult sales target.
Someone who understands that every customer conversation is an opportunity to create value.
The Mission
We have built the distribution. We have earned the trust. We have customer relationships.
Now, we want to unlock the revenue opportunity within them.
If you have spent the last 3–7 years mastering B2B sales and are ready to build something bigger than an individual sales target, this is your opportunity.
Come build India's next big HR Tech growth story.
Benefits
Our health scheme covers your physical, mental, and social well-being.
Reimbursement of up to $30 per month for AI tool subscriptions to enhance learning and everyday productivity.
30 annual paid leave days to relax and recharge.
Company outings and celebrations that bring the team together.
Freedom and flexibility of asynchronous communication in a remote team environment.
Note: Since this role is new and involves meeting customers, there will be some travelling required when needed.
Learn More About Springworks