ExperienceSalesforce Service Cloud Developer Seeking a Salesforce Service Cloud Developer with 5+ years of Salesforce development experience and 3+ years in Service Cloud implementations.
Key Skills:
• Strong expertise in Service Cloud, including Email-to-Case, Case Management, Service Console, Omnichannel Routing, and Knowledge Base.
• Hands-on development experience in Apex, Triggers, SOQL, SOSL, Batch Apex, Async Processing, LWC, and Salesforce Flows.
• Strong integration experience using REST/SOAP APIs, Platform Events, and middleware tools (Boomi/Informatica).
• Knowledge of Salesforce best practices, governor limits, and performance optimization.
• Experience working on enterprise-scale Salesforce Service Cloud programs.
Required Certifications & Qualities:
• Salesforce Platform Developer I (Mandatory).
• Agile delivery experience preferred.
• Strong troubleshooting, communication, ownership, and independent working skills.
Priority Requirement:
Strong hands-on experience in Email-to-Case implementation, Service Cloud customization, Apex/LWC development, and Salesforce Service Cloud integrations.
Skills: Digital : Dell Boomi~Digital : Salesforce Service Cloud