Job Description
Business Development Coordinator
Industry: CDMO / CMO – Nutraceuticals | Herbal / Phyto | Pharma OTC | Wellness | Functional Products
Experience: 4–5 Years
Location: Corporate Office - Tadbund
Role Purpose
We are seeking a proactive, commercially aware, and highly organized Business Development Coordinator to support business development and project coordination activities across Nutraceutical, Herbal / Phyto, and Pharma OTC CDMO/CMO businesses.
The role will serve as a key coordination bridge between clients and internal cross-functional teams, ensuring timely handling of business enquiries, quotations, proposals, samples, documentation, development projects, and commercial follow-ups for domestic and international customers.
The ideal candidate should possess strong coordination capability, client communication skills, commercial discipline, and an understanding of contract development and manufacturing workflows.
Key Roles & Responsibilities
1. Client Coordination & Commercial Support
* Act as a coordination interface for prospective and existing customers for business enquiries, technical requirements, quotations, project updates, and routine communications.
* Ensure timely follow-up on:
* client enquiries
* quotations
* proposals
* business documentation
* samples
* commercial discussions
* action items
* Coordinate execution of:
* Confidentiality Agreements (NDA)
* technical questionnaires
* onboarding documentation
* customer compliance documentation
* Support preparation and submission of techno-commercial proposals in coordination with business and internal stakeholders.
2. Business Development Support
Support business development activities across CDMO / CMO service offerings including:
Product Categories
* Nutraceuticals
* Dietary Supplements
* Functional Wellness Products
* Herbal / Ayurvedic / Phyto formulations
* Pharma OTC products
Service Scope
* product concept discussions
* formulation development coordination
* pilot / scale-up support
* technology transfer coordination
* commercial manufacturing support
* packaging solutions
* regulatory documentation coordination
* commercialization support
Track business opportunities through the full lifecycle:
Lead → Enquiry → Qualification → Proposal → Sampling → Development → Commercial Discussions → Conversion
* Maintain disciplined follow-up to improve response speed and conversion effectiveness.
* Support domestic and international business development initiatives.
3. Cross-Functional Project Coordination
Coordinate closely with:
* Business Development
* Project Management
* R&D / Formulation Development
* Analytical / ARD
* Regulatory Affairs
* QA / QC
* Production / Manufacturing
* Packaging Development
* Purchase / Procurement
* Supply Chain / Planning
* Finance / Commercial
Key responsibilities:
* Ensure timely response to customer requirements
* Track deliverables, timelines, and commitments
* Follow up with internal stakeholders for project progression
* Escalate bottlenecks proactively
* Support smooth transition from enquiry to commercialization
4. Sample, Proposal & Documentation Management
* Coordinate sample requests, preparation, dispatch, tracking, customer feedback, and closure actions.
* Maintain accurate documentation related to:
* proposals
* quotations
* costing inputs
* technical submissions
* specifications
* NDAs
* customer correspondence
* project trackers
* Ensure document control and adherence to internal approval workflows.
5. Meeting Coordination & Business Tracking
* Schedule customer meetings, internal project reviews, and business discussions.
* Prepare Minutes of Meeting (MOM) and track closure of action items.
* Maintain and update:
* customer database / CRM
* lead pipeline tracker
* quotation tracker
* sample tracker
* project follow-up dashboard
* business MIS reports
* Prepare weekly / monthly business development status reports.
6. Market Intelligence & Opportunity Support
* Support market research and competitor benchmarking across:
* nutraceuticals
* herbal / phyto
* Pharma OTC
* wellness product categories
* Track market trends in:
* ingredients
* dosage formats
* delivery technologies
* packaging innovations
* emerging product concepts
* Support identification of new prospects and growth opportunities.
7. Compliance & Process Discipline
* Ensure adherence to company SOPs, commercial workflows, documentation processes, confidentiality standards, and customer requirements.
* Maintain proper business records for governance and audit readiness.
Required Competencies
Technical / Functional
* Good understanding of CDMO / CMO business operations
* Familiarity with:
* nutraceutical formulations
* herbal / phyto products
* Pharma OTC formulations
* manufacturing workflows
* packaging formats
* commercialization processes
* Exposure to domestic and export business workflows preferred
* Proficiency in MS Office tools (Excel, PowerPoint, Word)
Behavioural
* Strong coordination and follow-up discipline
* Excellent communication and interpersonal skills
* Strong organizational and multitasking capability
* Attention to detail and documentation discipline
* Problem-solving mindset
* Execution orientation
* Ability to work in a fast-paced cross-functional environment
Educational Qualification
Bachelor’s degree in:
* Pharmacy
* Life Sciences
* Nutrition
* Biotechnology
* Ayurvedic Sciences / Herbal Sciences
* Business Administration
* Related disciplines
Experience
4–5 years of relevant experience in:
* Business Development Coordination
* Project Coordination
* Commercial Coordination
* Client Servicing / Account Coordination
within:
* Nutraceutical CDMO / CMO
* Herbal / Phyto manufacturing
* Pharma OTC
* Contract manufacturing organizations
* Wellness / healthcare products
Experience handling international clients / export business coordination will be an added advantage.
Reporting To
Head – Projects & Business Development
Ideal Candidate Profile
A highly organized, commercially disciplined, and execution-oriented professional who can effectively bridge clients, business teams, and technical operations, ensuring responsiveness, speed, and disciplined follow-through across nutraceutical, herbal, and Pharma OTC CDMO businesses.
Concise Recruitment Posting
Hiring: Business Development Coordinator | Nutraceutical | Herbal | Pharma OTC CDMO
We are looking for a proactive Business Development Coordinator (4–5 years experience) with exposure to Nutraceutical / Herbal / Pharma OTC CDMO or contract manufacturing operations.
The role involves client coordination, proposal follow-up, sample management, project tracking, business pipeline management, and cross-functional execution for domestic and international customers.
Ideal background: Pharmacy / Life Sciences / Nutrition / Ayurvedic Sciences, with strong communication, coordination, and commercial follow-up skills.
CDMO / CMO / Contract Manufacturing experience preferred.