Scrum Master & Sprint Delivery
• Run all sprint ceremonies — sprint planning, daily standups, sprint reviews, and retrospectives — keeping them focused and time-boxed.
• Maintain the sprint board and ensure it accurately reflects the state of work at all times.
• Track sprint velocity, flag capacity risks early, and work with the squad to adjust scope before timelines slip.
• Remove impediments blocking team members and escalate to programme leadership when resolution requires external intervention.
• Ensure engineering commitments made in sprint planning are realistic and that the squad is held accountable to them.
Defect & Bug Management
• Own the defect tracking process end to end — logging, triaging, prioritising, assigning, and tracking bugs through to resolution.
• Produce regular defect status reports for programme leadership, clearly communicating open items, severity, and resolution timelines.
• Work with the QA Engineer to ensure defects are correctly categorised and that high-severity issues are escalated and resolved within agreed SLAs.
• Maintain a clear view of technical debt and recurring defect patterns, flagging systemic issues to the Solutions Architect.
Timeline & Milestone Management
• Own the programme delivery plan — maintaining a clear view of milestones, dependencies, and critical path at all times.
• Track progress against milestones and produce timely, accurate status reports for REIL programme owners.
• Identify risks to timelines early and work with the squad to develop mitigation plans before they become delivery issues.
• Manage cross-dependencies — ensuring that handoffs between engineering streams, QA, and external stakeholders happen on time.
Reporting & Stakeholder Communication
• Serve as the single point of contact for all project status queries.
• Produce clear, concise status updates — covering progress, risks, decisions needed, and upcoming milestones — on a regular cadence.
• Maintain programme documentation — decision logs, risk registers, action trackers, and sprint records — keeping them current and accessible.
• Flag issues that require decisions from programme leadership promptly, with sufficient context for a quick decision to be made.
Technical Coordination
• Coordinate across engineering workstreams to ensure integration points are planned, tested, and delivered on time.
• Understand enough of the technical landscape to have informed conversations with engineers, identify when estimates are unrealistic, and know which blockers require escalation.
• Work with the Solutions Architect and Product Manager to ensure the delivery plan reflects both technical and product priorities accurately.
Required Qualifications
Education
• B.E. / B.Tech in Computer Science, Information Technology, or a related field. PMP, CSM, or equivalent certification is an advantage.
Experience
• 5+ years of project management experience with at least 3 years managing technical software or AI/ML engineering teams.
• Proven experience as a Scrum Master on agile engineering teams in a fast-paced delivery environment.
• Background in software engineering or a closely related technical discipline — sufficient to understand the work the squad is doing and identify risks early.
• Experience managing defect lifecycles and producing structured reporting for senior stakeholders.
Technical Skills
• Agile Tooling: Jira, Linear, or equivalent for sprint and defect tracking; Confluence or equivalent for documentation.
• Reporting: Experience producing clear programme status reports, risk registers, and milestone trackers for senior audiences.
• Technical Literacy: Comfortable reading engineering tickets, understanding architecture diagrams, and participating meaningfully in technical discussions without driving them.
• Agile Frameworks: Strong working knowledge of Scrum; familiarity with Kanban and SAFe is a plus.
Preferred Qualifications
• Prior experience managing AI, ML, or data platform programmes.
• Experience working on programmes with complex third-party or government system integrations.
• Prior work in fintech, compliance, or similarly regulated environments where delivery rigour and documentation standards are high.
• Experience coordinating between technical squads and non-technical business stakeholders simultaneously.
Core Competencies
Technical Competency Behavioural Competency
Agile & Scrum Delivery Accountability & Ownership
Defect & Risk Management Attention to Detail
Technical Programme Tracking Clear & Structured Communi