Job Title: Head – Digital Applications & Trading Platforms
Impact Level: As per progression chart
Business Unit: Zuari Finserv Limited (ZFL)
Department: Support
Location: New Delhi
Reporting to: Whole Time Director, ZFL
No. of Direct Reports: 3–4
Job Family: Functional Leader
The role is responsible for leading ZFL’s digital transformation through design, development, and governance of trading platforms, customer‑facing applications, and back‑office systems. The incumbent will drive innovation, enhance customer experience, ensure application scalability, and embed regulatory compliance across all digital products.
Conceptualize and execute digital transformation initiatives aligned with business growth.
Develop and execute application roadmaps for trading, wealth, and back‑office platforms.
Drive digitization and automation of business and operational processes.
Lead development, enhancement, and maintenance of:
Integrated Trading Platforms
Application‑based terminals
Web portals
Mobile trading applications
Back‑office platforms
Ensure seamless, stable, and intuitive customer experience across all platforms.
Continuously enhance performance, scalability, and usability.
Develop deep understanding of target customer segments.
Design differentiated and engaging digital customer journeys.
Improve onboarding, trading, reporting, and service experiences.
Track fintech trends, emerging technologies, and digital best practices.
Evaluate and adopt innovative solutions to gain competitive advantage.
Build technology partnerships to unlock new digital value.
Ensure applications comply with SEBI, exchange, and depository regulations.
Embed audit trails, controls, and security‑by‑design into applications.
Work with vendors to ensure regulatory compliance of platforms.
Manage software vendors, fintech partners, and development teams.
Monitor delivery quality, timelines, and application performance.
Optimize application development and enhancement costs.
Provide regular updates on application performance, outages, and projects.
Maintain documentation for application architecture, workflows, and controls.
Lead application development, product, and digital teams.
Build internal capabilities in agile delivery and product thinking.
Train teams on digital compliance and regulatory changes.
Essential: Bachelor’s degree in IT / Computer Science
Preferred: MCA / MBA (IT) or relevant certifications
Minimum 10 years of experience in digital applications, trading platforms, or fintech within SEBI‑regulated institutions.
Proven experience in leading end‑to‑end digitization initiatives.
Digital Strategy | Product Management | Trading Platforms | Regulatory Compliance | Innovation