About Solutionara
Solutionara is a U.S.-headquartered IT Consulting & Technology Services firm with a rapidly growing Global Delivery Center in Noida, India. We specialize in enterprise integration, data platforms, cloud engineering, and digital experience technologies. Our clients trust us to modernize their technology landscape, streamline operations, and build data-driven digital products.
At Solutionara, we operate with a builder mindset: high ownership, hands-on problem solving, and a culture where innovation is not a slogan but a standard.
Role Summary
The IT Systems & Endpoint Lead will be responsible for managing and overseeing Solutionara’s endpoint environment, user access, and core IT systems across cloud and on-premise infrastructure.
This role combines hands-on system administration with operational ownership, ensuring endpoint compliance, identity governance, and reliable IT operations across the organization. The ideal candidate will act as a key operational anchor, driving stability, enforcing IT policies, and supporting a secure and scalable environment.
Key Responsibilities
Endpoint & Identity Ownership
Own user identity and access management across Microsoft Entra ID and hybrid Active Directory
Manage and enforce endpoint compliance using Microsoft Intune
Ensure consistent enforcement of MFA, Conditional Access, and device policies
Maintain role-based access control (RBAC) and support periodic access reviews
Infrastructure & Systems Management
Oversee Windows Server environments and core infrastructure services
Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive)
Drive patch management, system health monitoring, and uptime reliability
Identify and implement automation opportunities using PowerShell
IT Operations & Support Oversight
Handle complex L2/L3 issues and provide escalation support
Guide junior IT staff or vendors for L1/L2 support activities
Oversee device provisioning, onboarding, and lifecycle management
Ensure accurate asset tracking and IT documentation
Security & Compliance Execution
Ensure enforcement of endpoint security policies (Defender, BitLocker, compliance baselines)
Support Conditional Access, identity security, and policy enforcement
Participate in audit readiness, compliance checks, and documentation
Monitor risks and escalate security gaps proactively
Network & Access Coordination
Oversee LAN, VPN, and Wi-Fi operations in coordination with network partners
Maintain access control records, VLANs, and network documentation
Troubleshoot and resolve advanced connectivity issues
Qualifications & Skills
Education & Experience
Bachelor’s degree in Computer Science, IT, or related field
6-10 years of experience in IT infrastructure, endpoint management, or system administration
Core Technical Skills
Strong hands-on experience with Microsoft Entra ID, Intune, Windows Server, and Microsoft 365
Experience managing endpoint compliance and identity access
Solid understanding of Conditional Access, MFA, and access governance
Good knowledge of networking fundamentals (LAN, VPN, firewall basics)
Experience with ITSM tools (JIRA, ServiceNow)
PowerShell scripting for automation and reporting
Preferred Skills
Exposure to Microsoft Defender (Endpoint / O365)
Understanding of basic security best practices and audit requirements
Experience supporting compliance or audit activities
Certifications (Preferred)
Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft Certified: Modern Desktop Administrator (MD-102)
CompTIA Security+ / Network+
ITIL Foundation
Soft Skills
Strong ownership and accountability mindset
Good communication and stakeholder coordination skills
Ability to mentor junior team members
Structured problem-solving and decision-making ability
Ability to operate in a fast-paced, evolving environment