Role requires the candidate to be ON SITE 3 days/week (NO EXCEPTIONS). Local Richmond candidates preferred due to ON SITE requirements. If selected.
Interview type:- Web Cam Interview Only
The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design,build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.
Responsibilities Include:
Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server, and related technologies
Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
Troubleshoot complex platform, integration, data, and performance issues
Apply development standards, security controls, automated testing, code review, source control, and release-management practices
Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceServiceNow development and configurationRequired4YearsJavaScript and ServiceNow client-side and server-side scriptingRequired3YearsAPI integration design, security, and troubleshootingRequired2YearsREST/SOAP, JSON/XML, OAuth 2.0, authentication, logging, and monitoringRequired2YearsServiceNow ITSM processes and modulesRequired2YearsFlow Designer, IntegrationHub, Service Catalog, ACLs, and automated testingRequired2YearsServiceNow data models, tables, reference relationships, and CMDBRequired2YearsUser-centered solution design, accessibility, security, and maintainabilityRequired2YearsTesting, code review, source control, and release-management practicesRequired2YearsAnalytical, troubleshooting, documentation, and communication skillsRequired3YearsCollaboration with technical and non-technical stakeholdersRequired3YearsEmployee Center, Service Portal, UI Builder, and configurable workspacesRequired2YearsServiceNow AI: Now Assist, generative AI, Predictive Intelligence, Virtual Agent, or AI SearchRequired2YearsEnterprise integrations; accessibility; CSA/CAD/CIS-ITSM/ITIL certificationRequired2YearsOther ServiceNow domains: ITOM, CSM, HRSD, IRM/GRC, or App EngineDesired2YearsAutomated deployment pipelines, Agile delivery, and DevOps practices