SOSC- Business Analyst - Consultant - Technical Writer - 13028

Interview Process: 1 round, Virtual/Online
Duration of the Contract: 12 months

Possibility for Extension: No
Work Location: Hybrid (4 days in office, 1 days remote) 
 

Daily Duties / Responsibilities:

The South Carolina Department of Health and Human Services is seeking a BA Technical Writer who will write RFPs using the SCDHHS template for at least 5 different projects that the agency needs to procure.

General Duties:

• Attend and facilitate various meetings to get missing language and details to draft the RFP.

• Development of RFPs that include scope of work, technical requirements, staff, deliverables, etc. for each project.

• Review and write the business needs in the RFP.

• Identify mandatory requirements, page limits, formatting rules, and scoring criteria.

• Gather information from Subject Matter Experts, past proposals, and leadership to ensure completeness in each RFP.

• Assist management in getting the responses needed for compliance requirements.

• Works with Medicaid Systems leadership to create and update the RFPs.

• Other duties as assigned.

Desired Skills and Experience:

• 2+ years of technical writing experience in positions requiring the development of structured written materials and visual aids.

• Must possess advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency.

• Ability to interact with project team members, management, and agency departments and to build out required sections in the RFP.

• Attention to detail to avoid missing requirements that can disqualify a bid.

• Experience with procurements for state agency.

• Experience working with SharePoint and other typical project management tools, including Visio, PowerPoint, MS Project, Word, Access and Excel.

• Ability to create and document key project management requirements.

• Superb communications skills (written and oral).

• Effective listener

• Willingness and ability to effectively engage with people and organizations; ability to get people with competing, diverse interests to work together.

• Experience in Medicaid or other healthcare claims system(s) IT projects preferred, but not mandatory.

• Must be able to manage multiple high profile, high priority projects at one time.

Required Skills (rank in order of Importance):

• 2 years of technical writing experience

• Must possess advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency

Preferred Skills (rank in order of Importance):

• Ability to interact with project team members, management, and departments

• Previous public sector work experience

• Experience in Medicaid or other healthcare claims system(s) IT projects preferred

Required Education:

Bachelor’s degree

additional skills/duties:

-people skills

-Superb written and oral communications skills

-Strong proficiency in English is required.

-Willingness and ability to effectively engage with people and organizations on a continuous basis.