Job Description – Central MIS Resource (Business Analyst)
Role overview
Job title: Central MIS Executive / Analyst
Department: Central MIS – Operations & Business Analytics
Location: Noida (on-site)
Reports to: Manager – Central MIS
Experience: 2–5 years in MIS / reporting, preferably in banking, payments or fintech
Employment type: Contract
Role purpose
The Central MIS resource owns accurate, on-time reporting for business, operations, finance and leadership. The role consolidates data from core banking, payments and product systems into a single source of truth, and turns it into dashboards, regulatory inputs and decision-ready reports.
Key responsibilities
Reporting and dashboards
Prepare and publish daily, weekly and monthly MIS on business volumes, transactions, customer acquisition, revenue and operational KPIs.
Build and maintain dashboards (Power BI / Tableau / Looker / Superset) for leadership and business teams.
Automate recurring reports to cut manual effort and turnaround time.
Data management
Extract, clean and consolidate data from core banking, payments (UPI, IMPS, AEPS, FASTag, wallet), CRM and data-lake sources using SQL.
Maintain report logic, data dictionaries and a central repository of KPI definitions.
Reconcile figures across systems and resolve data mismatches with source owners.
Regulatory and audit support
Provide data inputs for RBI and NPCI returns, internal audit, statutory audit and compliance requests within agreed timelines.
Ensure data accuracy, version control and audit trails for every published report.
Stakeholder management
Gather reporting requirements from business, operations, finance, risk and product teams.
Handle ad-hoc data requests and deep-dive analysis for leadership reviews.
Highlight trends, anomalies and business insights proactively, not just numbers.
Governance
Follow data-privacy, access-control and information-security policies when handling customer data.
Document processes and SOPs for every recurring MIS.
Required skills and qualifications
Graduate in Engineering, Statistics preferred.
2–5 years in MIS, reporting or data analytics.
Strong SQL: joins, window functions, CTEs, query optimisation on large datasets.
Advanced Excel: pivots, Power Query, XLOOKUP/INDEX-MATCH, macros/VBA.
Hands-on experience with at least one BI tool (Power BI, Tableau, Looker or Superset).
Understanding of banking and payments metrics: CASA, transaction success rates, TAT, GMV, customer funnels.
High attention to detail and ability to work to fixed daily and month-end deadlines.
Clear written and verbal communication for presenting data to senior stakeholders.
Preferred skills
Experience with big-data / warehouse platforms: Athena, Hive, Spark, BigQuery or Snowflake.
Scheduling and orchestration tools (Airflow, cron jobs) for automated report delivery.
Prior exposure to RBI / NPCI regulatory reporting.
Familiarity with data-governance and data-retention practices in regulated entities.