Jr. Technical Implementation Engineer

Jr. Technical Implementation Engineer  

Company Overview 

Logile is the leading retail labor planning, workforce management, inventory management and store execution provider deployed in thousands of retail locations across North America, Europe, Australia, and Oceania. 

Our proven AI, machine-learning technology and industrial engineering accelerate ROI and enable operational excellence with improved performance and empowered employees. Retailers worldwide rely on Logile solutions to boost profitability and competitive advantage by delivering the best service and products at optimal cost. 

From labor standards development and modeling to unified forecasting, storewide scheduling, and time and attendance, to inventory management, task management, food safety, and employee self-service — we transform retail operations with a unified store-level solution. Gain the Advantage with The Logic of Retail. One Platform for store planning, scheduling and execution. 

For more information, visit www.logile.com 

Job Summary: 

We are seeking a junior Technical Implementation Engineer as part of the Implementation Delivery team, supporting the Technical Implementation Lead in deploying and stabilizing enterprise SaaS solutions for Tier-1 customers. This role is a structured learning ground for engineers who want to grow into independent technical ownership. You will get hands-on exposure to real customer environments, cloud deployments, performance issues, and integrations — working alongside experienced engineers. 

Key Responsibilities: 

Implementation Support & Execution 

• Assist the Technical Implementation Lead in setting up and validating customer deployment environments on AWS, Azure, or GCP 

• Execute environment configuration tasks from runbooks and technical plans prepared by the Lead 

• Perform deployment validation checks — smoke tests, health checks, connectivity verification 

• Support data migration and integration testing under guidance 

• Document environment configurations, issues encountered, and resolutions 

Technical Troubleshooting (Supervised) 

• Investigate and triage first-level technical issues across application, database, and infrastructure layers 

• Analyse application logs, error traces, and system metrics to identify patterns 

• Escalate unresolved issues to the Lead with clear summaries of what was investigated and what was found 

• Support performance and load testing execution — data collection and basic analysis 

Customer Environment & Integration 

• Work with integration teams to test inbound and outbound data pipelines 

• Validate API connectivity and basic integration flows between the SaaS platform and customer systems 

• Support batch job testing and scheduler configuration under direction 

Documentation & Knowledge Building 

• Maintain accurate notes and documentation for every implementation task undertaken 

• Contribute to runbooks, deployment checklists, and post-implementation reports 

• Participate in internal knowledge-sharing sessions and team retrospectives 

Required Skills & Experience: 

Technical Skills 

• 2–5 years of hands-on experience in a technical role (software engineering, support engineering, or DevOps) 

• Basic working knowledge of cloud environments — AWS, Azure, or GCP (compute, storage, networking concepts) 

• Familiarity with Linux command line — log navigation, file system, process management, SSH 

• Understanding of SQL and relational databases — ability to run queries, read execution plans 

• Exposure to Java-based application stacks — reading logs, understanding stack traces 

• Basic understanding of REST APIs and integration concepts 

• Familiarity with CI/CD concepts and tools (Jenkins, GitHub Actions, or similar) 

• Exposure to containerisation — Docker basics 

Soft Skills & Mindset 

• Eager to learn — treats every customer engagement as a development opportunity 

• Detail-oriented — follows runbooks carefully, does not skip steps 

• Communicates clearly when stuck — asks for help early, does not sit on blockers 

• Takes ownership of tasks assigned — delivers on time, flags delays proactively 

• Comfortable in structured, process-driven delivery environments 

Job Location & Schedule: 

This job is an onsite role at Logile Bhubaneswar Office. 

It is expected that the selected candidate will work standard business hours with flexibility during critical IT incidents or maintenance windows.  

Compensation and Benefits: 

The compensation and benefits associated with this role are benchmarked against the best in industry and job location. 

Standard shift timings apply as per organizational policy.