Role Overview
We are seeking a highly experienced and strategic Business Central Techno-Functional Head to drive end-to-end ownership of Microsoft Dynamics 365 Business Central solutions across the enterprise. This role combines deep functional expertise with strong technical leadership to deliver scalable, secure, and high-performing ERP solutions aligned with business priorities.
The ideal candidate will bring a strong track record of leading large-scale ERP transformations, manage cross-functional teams, and partner with business stakeholders to enable digital transformation through the Microsoft ecosystem.
Key Responsibilities
Practice Leadership & Strategy
Define and drive the strategic vision, roadmap, and growth of the Dynamics 365 Business Central practice.
Establish scalable delivery frameworks, reusable assets, and best practices aligned with Microsoft standards.
Identify new business opportunities, support pre-sales initiatives, and contribute to capability positioning in the market.
Drive innovation by leveraging the broader Microsoft ecosystem, including Azure and Power Platform.
Ensure alignment of ERP initiatives with organizational and client business strategies.
Solution Architecture & Integration
Architect end-to-end Business Central solutions spanning Finance, Supply Chain, Warehouse Management, Manufacturing, Projects, and Service modules.
Define integration architectures using Microsoft Azure Integration Services, Power Platform connectors, Dataverse, and third-party APIs.
Oversee AL (Application Language) development governance, extension design, and adherence to Microsoft's AppSource-compliant development standards.
Lead delivery of complex, multi-entity, multi-currency, and multi-country implementations including localizations and regulatory compliance.
Champion Agile/Scrum delivery practices using Azure DevOps for project tracking, CI/CD pipelines, and release management.
Delivery & Program Management
Oversee multiple ERP programs, ensuring on-time, high-quality delivery within scope and budget.
Establish governance models, delivery frameworks, and quality benchmarks.
Manage risks, dependencies, and stakeholder expectations across complex engagements.
Team Leadership & Capability Development
Build, mentor, and lead a high-performing team of functional consultants, developers, and solution architects across all Business Central competency areas.
Drive a culture of continuous innovation, knowledge sharing, and excellence aligned to Microsoft's cultural values: Growth Mindset, Inclusion, and One Microsoft.
Conduct structured performance reviews, career development planning, and competency gap analysis for team members at all levels.
Client Engagement & Stakeholder Management
Serve as the Executive Sponsor and trusted advisor for strategic accounts, engaging C-suite stakeholders (CFO, COO, CIO) on transformation roadmaps.
Lead Executive Business Reviews (EBRs), Quarterly Business Reviews (QBRs), and success milestone presentations.
Manage escalations, risk mitigation, and project health with disciplined use of Microsoft's Customer Success frameworks.
Champion adoption of Business Central's latest capabilities including Copilot for Finance, AI-powered forecasting, and embedded analytics.
Required Qualifications
15+ years of progressive experience in Microsoft Dynamics NAV / Dynamics 365 Business Central implementations and practice management.
Proven track record of leading large-scale, complex Business Central transformations across diverse industry verticals.
Demonstrated experience in managing practice P&L, utilization, billing rates, and margin governance.
Expertise across core Business Central functional areas: Finance, SCM, Inventory, Warehouse, Manufacturing, Projects, and Service.
Strong proficiency in AL Development, Business Central extension model, and API/web services integration.
Hands-on experience with Microsoft Power Platform (Power BI, Power Automate, Power Apps) in the context of Business Central.
Deep understanding of Azure cloud architecture, Azure AD, and Microsoft 365 ecosystem integrations.
Experience working within the Microsoft Partner ecosystem (CSP, LSP, ISV) and co-selling with Microsoft field teams.
Demonstrated leadership experience managing global or distributed teams.
Strong stakeholder management and communication skills.
Key Skills
Microsoft Dynamics 365 Business Central | Microsoft Dynamics NAV | ERP Implementation | ERP Strategy | Solution Architecture | AL Development | Microsoft Azure | Microsoft Power Platform | Enterprise Integration | Practice Management
Why Join Us
Opportunity to lead enterprise-scale transformation initiatives.
Work within a cutting-edge Microsoft technology ecosystem.
Collaborate with high-impact leadership and global teams.
Drive innovation and shape the future of ERP within the organization.
Seniority Level
Mid-Senior level
Industry
IT Services and IT Consulting
Employment Type
Full-time
Job Functions
Information Technology