Coordinates patient care and clinical operations for a U.S.-based cardiology team, with a focus on communication, documentation, remote vitals monitoring, and workflow support.
Sector
Healthcare — Cardiology / Care Coordination
Reports to
Clinical Lead / Provider Team
Type
Full-time
Hours
5:00 PM–8:00 AM U.S. Central Time (CT) + weekends — a daytime shift in the Philippines, approx. 6:00 AM–9:00 PM Philippine Time (PHT)
Rate
USD $700–$1,000/month (~$4–$5.77/hour) · approx. ₱43,190–₱61,700/month
Location
Remote — Philippines focus
Tools
EMR/EHR systems, remote patient monitoring platforms
Role Overview
Our client is seeking a Cardiology Patient Navigator (Coordinator) to support a busy cardiology care team overnight and on weekends. The role centers on patient communication, scheduling, care coordination, remote monitoring alert triage, and clinical documentation. The ideal candidate brings a clinical background, an active nursing license (RN or equivalent), experience in telephonic or remote care settings, and comfort managing a high-volume patient caseload across multiple priorities.
Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination, care management, med-surg, ICU, cardiac step-down, CCU, or home health will be competitive. What matters most is clinical credibility, strong communication, and the ability to keep patients connected to their care plan.
Key Responsibilities
Patient Communication & Scheduling
Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems
Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps
Support patients navigating cardiology care pathways, including CHF management protocols
Remote Monitoring & Care Coordination
Monitor remote patient monitoring alerts for patient weight and blood pressure readings
Escalate abnormal readings or clinical concerns to the appropriate provider promptly (no diagnosing or prescribing)
Track testing schedules, follow-up appointments, and remote patient monitoring workflows
Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients
Documentation & Compliance
Maintain accurate and timely clinical documentation in EMR/EHR systems
Ensure all patient interactions and records meet HIPAA compliance standards
Support billing documentation and insurance coordination as needed
Who Will Succeed
This role is a strong fit for someone who is patient-first, organized under pressure, and genuinely comfortable on the phone during the required U.S. Central Time coverage window. The right candidate thrives in a high-volume, remote environment where they are managing many moving pieces at once and doing so with warmth and clinical precision.
Friendly, collaborative, and outcomes-focused
Comfortable balancing 150+ patients across multiple priorities simultaneously
Self-directed in a remote setting with evolving processes
Proactive communicator with providers and patients alike
Confident adapting to new systems, tools, and workflows in a growing environment
Reliable and available for the required coverage window (daytime hours in the Philippines) starting August 1, 2026
Experience & Skills
Required
Active nursing license — U.S. state RN license strongly preferred.
3+ years of experience in healthcare, telehealth, or medical office settings
Experience in care coordination or care management, preferably in telephonic or remote settings
B2+ English proficiency; assessed at screening
Experience using EMR/EHR systems and comfort monitoring remote patient monitoring (RPM) alert dashboards
Demonstrated AI fluency — actively uses AI tools to work faster and smarter; specific tools and use cases confirmed at screening
Strong patient-centered communication skills
Able to work the required U.S. Central Time (CT) coverage window — 5:00 PM–8:00 AM CT plus weekends, which falls during Philippine daytime (approx. 6:00 AM–9:00 PM PHT) — starting August 1, 2026
Strong written and verbal English communication; assessed at screening
Preferred
Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings
Outpatient cardiology, home health, or telemedicine experience
Remote patient monitoring (RPM) exposure
Medical billing or prior authorization knowledge
Prior experience working as a contractor or in startup/evolving environments