Publicis Sapient || QA Engineer – IBM Sterling OMS

Job Title: QA Engineer – IBM Sterling OMS
Client: Publicis Sapient
Location: Katy, TX (Onsite)
Duration: Long-Term Contract

Job Description

Publicis Sapient is seeking an experienced QA Engineer with IBM Sterling Order Management System (OMS) expertise to join their team in Katy, TX. The ideal candidate will be responsible for validating end-to-end order management processes, ensuring high-quality software delivery, and supporting enterprise retail/eCommerce OMS implementations.

Key Responsibilities

• Design, develop, and execute test plans, test cases, and test scripts for IBM Sterling OMS applications.

• Validate end-to-end Order Management workflows including order capture, fulfillment, inventory management, sourcing, shipment, returns, and customer service processes.

• Perform Functional, Integration, System, Regression, and User Acceptance Testing (UAT).

• Work closely with Business Analysts, Developers, Product Owners, and Solution Architects to understand requirements and ensure quality deliverables.

• Test OMS integrations with eCommerce platforms, WMS, ERP, POS, payment gateways, and third-party applications.

• Identify, document, track, and validate defects using defect management tools.

• Participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives.

• Validate APIs, web services, and data flows between OMS and downstream systems.

• Develop and maintain test documentation, traceability matrices, and test execution reports.

• Support production validation and post-deployment testing activities.

Required Qualifications

• 5+ years of Quality Assurance experience with enterprise applications.

• 3+ years of hands-on experience testing IBM Sterling Order Management System (OMS).

• Strong understanding of Order Management lifecycle processes including:

  • Order Capture

  • Inventory Visibility

  • Sourcing & Fulfillment

  • Shipment Management

  • Returns & Exchanges

  • Customer Service Operations

• Experience with OMS integrations involving eCommerce, ERP, WMS, and POS systems.

• Strong SQL skills for backend data validation and troubleshooting.

• Experience with API testing tools such as Postman, SoapUI, or similar.

• Experience working in Agile/Scrum environments.

• Excellent analytical, problem-solving, and communication skills.