Job Description
About the job
Our Direct Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
As a Project - Senior Consultant, Technical Transformation on the project, you will:
Develop customized solutions within the Salesforce platform, including Apex, Visualforce, Lightning Components, and Lightning Web Components.
Design, develop, and maintain integrations between Salesforce and other systems using REST and SOAP APIs.
Collaborate with business stakeholders and technical teams to gather and analyze requirements and provide technical guidance on Salesforce best practices.
Lead teams while continuing to be hands-on.
Create and maintain system documentation, including solution design, technical specifications, and test plans.
Perform unit testing, integration testing, and support user acceptance testing to ensure high-quality deliverables.
Troubleshoot and resolve technical issues and bugs related to Salesforce applications and integrations.
Stay up to date with the latest Salesforce features and functionalities, and evaluate their applicability to our organization's needs.
Participate in code reviews to ensure adherence to coding standards and best practices.
The successful candidate would possess these skills:
Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others
The Team
practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life.
The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.
Qualifications
Required:
Bachelor's degree in Computer Science, Information Systems, or related field.
4+ years of experience in Salesforce development and architecture.
Expertise in Apex, Visualforce, Lightning Components, and Salesforce APIs.
Experience with integration platforms (MuleSoft, Informatica, etc.) and security protocols (OAuth, SAML)
Experience leading teams
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Ability to work EST hours starting at 8am EST each work day
Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors you serve.
Preferred:
Experience with Agile methodologies and DevOps practices.Salesforce certified (e.g., Salesforce Certified Technical Architect, Application Architect, System Architect) strongly preferred.