Outlet Manager

Key Responsibilities

• Manage daily outlet operations and ensure smooth functioning of the outlet.

• Achieve sales targets and drive business growth.

• Deliver exceptional customer service and handle customer concerns effectively.

• Lead, train, motivate, and develop outlet staff.

• Ensure compliance with company SOPs, food safety, hygiene, and quality standards.

• Monitor inventory levels and control wastage.

• Manage cash, billing, and daily sales reporting.

• Maintain outlet cleanliness, maintenance, and visual standards.

• Coordinate with support departments for seamless operations.

• Monitor labour costs, food costs, and other operating expenses.

• Implement promotional activities and local marketing initiatives.