The primary responsibility of the Area Manager is to drive business development and growth by acquiring new customers and achieving company-set targets. The role involves strategic planning, team management, and ensuring operational excellence across the region.
What You Get to Do Here
· Plan, strategize, and monitor operations to achieve business targets.
· Ensure profitability of the region.
· Monitor overall customer satisfaction.
· Ensure daily follow-up and closure of leads assigned by the call center.
· Review and analyze sales reports to assess team progress and needs.
· Track progression of team members under PEP.
· Support OJT for new recruits and identify training needs for existing team.
· Ensure compliance with company rules and regulations.
· Ensure 100% registration and usage of Maximizer by FDM/Sr. FDM units.
· Ensure IC-33 certification for all Business Manager units.
· Manage staff recruitment, performance, and discipline.
· Set departmental tone and encourage sales culture.
Decision Scope
Strategic planning and execution for regional growth.
Team development and performance management.
Compliance and operational oversight.
Day-to-Day Deliverables
· Daily monitoring of leads by the team.
· Ensure team updates leads in LMS.
· Report daily activity.
· Service existing clients.
· Maintain renewals data and meet persistency targets.
Qualifications
· Bachelor’s degree in any discipline (Commerce, Business, or Finance preferred).
Experience
· 7+ years of direct sales experience.
· Strong negotiation and communication skills.
· High energy levels and multitasking ability.
· Business acumen and interpersonal skills.
Functional and Behavioral requirements
Functional:
· Ability to manage and lead teams.
· Proficiency in digital tools and CRM systems.
· Strategic thinking and business planning.
Behavioural:
· Strong customer orientation.
· Excellent interpersonal and communication skills.
· Leadership and team-building capabilities.